Social App Design Using MadCap Flare and Figma

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Situation

I was in two classes: one about different frameworks of inquiry in technical communication, another about creating and organizing documentation sites using MadCap Flare.

I wanted to deepen my engagement with both subjects for my Frameworks final project, which asked me to solve a problem in technical communications.

Task

I identified a problem common to most people: relationships suffering because of social media. So I began designing a social app for families that could account for differing goals and technical fluencies.

Action

To come up with a realistic solution to this problem, I researched design, rhetoric, networks, and accessibility concepts from literature and in the internet world.

Then, having a store of theoretical and practical touchpoints and best practices, I developed diagrams, images, and user personas that would help me articulate the features of this app.

I then architected, designed, and authored a site in MadCap Flare, testing and deploying the site using Git, GitHub, and Netlify.

Result

The result is a website that describes an app that could solve these problems using a combination of theoretical frameworks.